1. Who We Are
Chief Nest LLC (“Chief Nest,” “we,” “us,” or “our”) operates a subscription-hiring service that connects high-quality young talent (“Chiefs”) with founder-led companies. We operate through entities in the United States (Chief Nest LLC), and Saudi Arabia.
Contact Information:
- Email: hello@chiefnest.com
- Website: chiefnest.com
2. Information We Collect
From Clients (Founders/Companies):
- Business information (company name, industry, revenue, team size)
- Contact details (name, email, phone, LinkedIn profile)
- Project requirements and operational needs
- Payment information (processed through Stripe)
- Communication records (emails, calls, Slack messages)
- Usage data from our platform and CRM systems
From Chiefs (Talent):
- Personal information (name, age, location, education background)
- Professional information (skills, experience, projects built)
- Contact details (email, phone, LinkedIn, social media)
- Application materials (CV, intro videos, portfolio items)
- Assessment results and course completion data
- Work samples and performance metrics
- Banking information for payments
Automatically Collected:
- Website usage data (IP address, browser type, pages visited)
- Platform interaction data and analytics
- Communication metadata and timestamps
3. How We Use Your Information
For Clients:
- Match you with suitable Chiefs based on your requirements
- Process payments and billing
- Provide customer support and account management
- Improve our matching algorithms and service quality
- Send service updates and relevant business communications
- Comply with legal and regulatory requirements
For Chiefs:
- Evaluate applications and assess fit for client needs
- Facilitate training and skill development
- Match you with appropriate client opportunities
- Process payments and manage compensation
- Track performance and provide feedback
- Support career development within our network
For Both:
- Facilitate communication and collaboration
- Generate analytics and reporting
- Ensure platform security and prevent fraud
- Improve our services and develop new features
4. Legal Basis for Processing
We process your information based on:
- Contract performance (providing our matching and staffing services)
- Legitimate interests (improving services, ensuring security, business operations)
- Consent (marketing communications, optional features)
- Legal compliance (tax reporting, regulatory requirements)
5. Information Sharing and Disclosure
We Share Information With:
Matched Parties: We share relevant professional information between matched clients and Chiefs to facilitate working relationships.
Service Providers: Third-party vendors who support our operations:
- Payment processors (Stripe, Mercury)
- CRM systems (Zoho, Pipedrive)
- Communication tools (Slack, email platforms)
- Analytics and tracking services
- Cloud storage providers
- Legal and accounting services
Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.
Business Transfers: Information may be transferred in connection with mergers, acquisitions, or sale of assets.
We Do Not:
- Sell personal information to third parties
- Share information for unrelated marketing purposes
- Disclose sensitive information without proper safeguards
6. International Data Transfers
As we operate across the US, UK, and Saudi Arabia, your information may be transferred and processed in different countries. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions where applicable
- Other lawful transfer mechanisms
7. Data Retention
We retain information for as long as necessary to:
- Provide our services and maintain client-Chief relationships
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce agreements
- Maintain our talent database for future opportunities
Specific retention periods:
- Active client/Chief data: Duration of relationship plus 3 years
- Application materials: 2 years for unsuccessful candidates
- Financial records: 7 years
- Communication records: 3 years
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information (with limitations)
- Restrict processing in certain circumstances
- Data portability for information you provided
- Object to processing based on legitimate interests
- Withdraw consent where applicable
To exercise these rights, contact us at hello@chiefnest.com.
9. Security Measures
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Staff training on data protection
- Incident response procedures
10. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze website performance and usage
- Improve user experience
- Remember your preferences
You can control cookie settings through your browser preferences.
11. Marketing Communications
We may send you:
- Service-related updates and notifications
- Information about new features or opportunities
- Industry insights and relevant content
You can opt out of marketing communications at any time using the unsubscribe link or contacting us directly.
12. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children under 18. If we become aware of such collection, we will delete the information promptly.
13. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes by:
- Posting updates on our website
- Sending email notifications to active users
- Updating the “Last Updated” date
Continued use of our services after changes constitutes acceptance of the updated policy.
14. Complaints and Concerns
If you have concerns about our data practices:
- Contact us directly at hello@chiefnest.com
- File a complaint with relevant data protection authorities:
- US: State Attorney General offices
- UK: Information Commissioner’s Office (ICO)
- Saudi Arabia: Saudi Data & AI Authority (SDAIA)
15. Contact Information
For privacy-related questions or to exercise your rights:
Email: hello@chiefnest.com
Subject Line: Privacy Policy Inquiry